Home Care Services West London Surrey


First-Class Home Care Services

Comfort Complex Care

We are proud announce that we are now CQC approved. 

Feel free to get in touch with any inquiries at info@comfortcare.uk 

Sania Malik
Registered Manager

Understanding Your Precise Needs

At Comfort Complex Care, we provide an outstanding home care service that caters for dementia and service user requiring complex care in Richmond, Windsor and the wider area of West London and Surrey. Our company has almost three decades of experience in providing care for a wide range of conditions and therefore possesses an acute understanding of the high standards needed for each patient. All of our staff are extremely professional, self-employed and fully qualified in the treatment provided. Along with dementia and complex care, we provide care at home for a wide range of conditions such as strokes, respiratory problems, cerebral palsy, seizures, and much more. We treat each patient uniquely, building a close relationship through working to understand the wider context of their social and emotional life, which in turn helps them feel truly comfortable.

Based in Hounslow, our compassionate, expert home care service operates in Richmond, Windsor, Ealing, Twickenham, High Wycombe and the surrounding West London and Surrey area, so don't hesitate to get in touch.



 Our Services


Home Care Services

Complex Care

We believe that a personalised care plan, provided within the comforts of your own home, serves as the best way to administer complex care. Every condition is different, which means that every treatment should be specific to you. The list of areas we cover include but are not limited to:


  • Ventilator Care
  • Tracheostomy Care
  • Ambu-bagging
  • Cough Assist
  • Chest Physio
  • Suction
  • Communication Skills

  • Bowel Care
  • Stoma Care
  • Catheter Care
  • Oxygen Therapy
  • Epilepsy Management
  • Gastronomy Care
  • Nebulitzer
  • Peg/Pej Care

  • Nasal Gastric Tube
  • Seizure/Epilepsy Management
  • Vital Signs
  • Diabetes and Blood Pressure Care
  • Rescue Medication
  • Personal Care
  • Companionship




Dementia Care

No two people with dementia are the same. This is why we take a highly personalised approach to each condition, consistently communicating with you in order to properly gauge the dementia home care service that best suits your individual needs. 

 Spinal Cord Injuries

Spinal cord injuries are life-changing events for both the victim and family. However, with our guided support and dialogue with patients, you will be stunned by the progress that can be made. We will ensure that you receive the necessary healthcare from the comforts of your own home.

24-Hour Care

This service is very specific to what your condition requires and is available to both adults and children. Our home care service can be delivered in shifts by a team of staff if waking nights are required. Alternatively, you can have a full-time live in care service to help you with daily necessities.




Brain Injuries

We are fully qualified to cater for both Acquired and Traumatic brain injuries, working with you very closely on a daily basis. Like dementia, all brain injuries are slightly different, so our main aim is to construct a home care plan that has the best chance of enabling you to make a full recovery.

Cerebral Palsy

Comfort Complex Care works with people of all ages who have Cerebral Palsy, engaging with not just you but the wider family in order to ascertain what support plan works best for you. Our company aims to provide a healthcare plan that allows you to thrive at school, university or in the workplace.

Care Planning and Support

Building close relationships with your carers and support staff is crucial for creating a comfortable home care environment in which to properly convalesce. That is why we work closely with you to construct a plan that aligns with your personal preferences, physical abilities and future goals.



Along with dementia and complex care, carers are trained in live in care, personal hygiene, welfare checks and nutrition, along with respite and end-of-life care. We take great care to find the right care worker for the right service, ensuring that a positive and productive relationship occurs.



Areas We Serve

 We serve Richmond, Hounslow, Twickenham, Slough, Windsor, High Wycombe, Ealing, Surrey.



 Why Choose Comfort Complex Care?



With Comfort Complex Care, you will receive the exact treatment that you want, delivered when you want it. All home care plans are constructed in accordance with your preferences and always aim to provide you with expert care in an environment that is safe, welcoming and highly professional.


Having spent almost 30 years working in the care industry, we understand the level of detail and knowledge that is required in order to provide proper live in care. Our experience has helped us to refine our capacity for giving the right kind of care for patients with a variety of conditions.


While our home care service specialises in providing first-class dementia and complex care, we provide our skills for a whole range of conditions. Whether you are recovering from a spinal injury or require live in care for autism, our team is trained to give you the care at home that you need.





Great Carers...

Comfort Complex Care looked after my Father extremely well. I knew he was safe with them and had no worries. Jane Huntley   |   November 4th 2019  |   Windsor




 Join Our Team

Comfort Complex Care is looking for Band-4 candidates to join its team of professionals, along with experienced candidates who provide a more specific service such as nursing.

Depending on your experience, we give an intensive one-day or one-week in-house course to bring you up to speed.


Apply Today






Get in Touch



If you live in West London or Surrey, get in contact with Comfort Complex Care for a high-quality, personalised home care service.